Privacy Policy

Metric Minds provides business automation, systems integration, analytics, and related technology services.

• Websitehttps://metric-minds.com
• General enquiriesinfo@metric-minds.com
• Supportsupport@metric-minds.com

For the purposes of applicable data protection law, Metric Minds acts as the data controller for personal information collected directly through this website.

We may collect personal information that you provide directly to us, including:

• name
• company name
• work email address
• phone number, where provided
• company size
• areas of interest or automation needs
• information submitted through the Automation Assessment form
• correspondence sent to us by email or through the website

We may use personal information to:

• respond to enquiries
• assess potential automation projects
• communicate about requested services
• prepare proposals or recommendations
• maintain the security and operation of our website
• comply with legal and regulatory obligations
• improve our services and business processes

We do not sell personal information.

Where applicable, we process personal information on one or more of the following grounds:

• your consent
• taking steps at your request before entering into a contract
• performance of a contract
• our legitimate interests in operating and developing our business, where those interests are not overridden by your rights
• compliance with legal obligations

When you submit an Automation Assessment request, we use the information provided to understand your business needs, evaluate potential automation opportunities, and contact you regarding your enquiry.

Submitting the form does not create a contractual relationship with Metric Minds.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, contractual, or reporting requirements.

Enquiries that do not result in a client relationship may be deleted or anonymised after a reasonable period.

Client records may be retained for longer where required for contractual, legal, tax, accounting, security, or compliance purposes.

We may use trusted third-party service providers to operate our business and website, including services for:

• website hosting
• cloud infrastructure
• business email
• data storage
• communications
• security
• analytics, if implemented in the future

Such providers may process personal information only as necessary to provide their services to us and subject to appropriate contractual and security safeguards.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure.

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• request access to your personal information
• request correction of inaccurate information
• request deletion of your information

To exercise your rights, contact:

• info@metric-minds.com

We may need to verify your identity before responding to certain requests.

The website may use cookies or similar technologies that are strictly necessary for its operation.

Our website may contain links to third-party websites.

Metric Minds is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites.

We may update this Privacy Policy from time to time.

The latest version will always be published on this page together with the date of the most recent update.

If you have questions about this Privacy Policy or how Metric Minds handles personal information, contact:

• Metric Minds
• Emailinfo@metric-minds.com
• Websitehttps://metric-minds.com